Frequently Asked Questions
Can I play music and videos offline?
Yes. SonicSyncSail plays music and video files stored on your Android device without an internet connection. Internet radio and optional online services need connectivity.
Does SonicSyncSail download songs?
The offline player uses your existing local media files. Learn how to browse and organize them in the music library guide.
What is PulseSync?
PulseSync creates mixes from emotion-tagged moments in your songs. Use the Pulse Editor to mark segments and the Pulse Mixer to explore mix settings.
Does internet radio work offline or support recording?
Internet radio needs connectivity and depends on the station provider. Radio recording was removed in version 1.0.1. See the radio streaming guide and changelog.
Are all features free, and does the app contain ads?
The app is free to install through Google Play and contains ads and in-app purchases. Dhvanic and unlimited PulseSync access are benefits of the applicable SonicSync Pro or ProReward entitlement. Check the Terms & Conditions and current Google Play checkout for access and pricing.
Where can I learn about data handling or request deletion?
Review the approved Privacy Policy for local data, online services, analytics, advertising, and available choices. The data deletion guide explains local clearing and eligible backend requests.
Contact Support
For product help, email contact@sonicsyncsail.com or use the form below.